FAQ

General questions

Where can I find the user manual for the devices in Hungarian?
You can download it using the QR code on the warranty card or under the user manual menu item on the website.

Where is the service center located, how can I send the device?
Our service center is located in Budapest (23rd district, Grassalkovich út 40.). You can personally drop off the device for service at the reception on weekdays until 7:00 p.m. or send it to the above address by any postal/courier service.

How many years is the warranty?
We offer a warranty for our products between 2 and 15 years. This varies by device and brand. The exact warranty period can be viewed on the data sheet of the selected
product.

Can the products be viewed and purchased in person?
Yes, our address is: Budapest, 23rd district, Grassalkovich út 40.

 


Hurom vegetable and fruit juicer


What is the difference between a Hurom and a traditional juicer?
The Hurom vegetable and fruit juicer works at low speed, preserving the maximum nutritional content, vitamins and enzymes of the ingredients!
The resulting juice tastes better and stays fresher for longer.
Traditional centrifuge machines work at high speed, separating the juice from the fiber with centrifugal force. Due to friction and heat, more nutrients are lost and
the juice oxidizes faster, while pressing does not damage the basic materials due to the gentle process.

What ingredients can I use for the Hurom device?
You can use fresh fruits and vegetables to make juice. To make plant milks, you can use pre-soaked seeds (e.g. almonds, walnuts), which can be filtered and
then squeezed by adding water to taste. Use frozen fruits to make sorbet.

Which Hurom device should I choose?
The manufacturer's experts develop their models based on customer feedback, so everyone
can find the ideal machine that suits them. You can get a device that is compact,
space-saving and stylish enough to fit into any kitchen, and thanks to its size, you can
even take it with you. You can choose a device that has a larger tank so that you can fit
more ingredients in it at once, and get a larger amount of juice at the push of a button.
It is worth deciding how often you would use it and how much you would squeeze.


How do I clean the Hurom machine?
Disassembling and cleaning Hurom devices only takes a few minutes.
After disassembly, rinse the accessories under lukewarm running water to clean them from fruit and vegetable residues. It is worth rinsing them immediately after use, so that the residues of fruit and vegetables do not discolor them. The assembly of the device is simple, it can be put into operation in a matter of moments, and can be viewed with pictures in the user manual.

 

Vitamix Blender

What is the difference between a wet and dry jar?
The Vitamix 1.4L WET jar is suitable for preparing any wet ingredients in large quantities.
Each angle of the jar is designed to create a uniquely controlled vortex, systematically driving ingredients back to the blades for faster and smoother blending results.The Vitamix 1.4L DRY jar is compatible exclusively with the Ascent™ series blenders.
Specifically designed for efficient blending of dry ingredients. The blades in the jar are specifically designed to create a reverse vortex that pushes dry ingredients away
from the blades to prevent clumping.

What is the size of the Vitamix blender jar?
A 2L Vitamix jar is included with all models.

Can I make hot food with my Vitamix?
Yes, making hot cream soups is part of the smart blending setting.

Which Vitamix should I choose?
All Vitamix blenders offer the same culinary experience, including smoothies, creamy sauces, hot soups, and frozen desserts. When choosing a blender, it’s important to consider your personal needs and the size of the blender.

Instant Pot

Which Instant Pot should I choose?
When choosing an Instant Pot, it is worth considering how many people we want to cook for, what size it is, what we want to use it for, and what needs it needs to meet. For individual needs, for example, if we want it to be controlled from a mobile phone, we recommend the Instant Pot Pro Plus 6 Smart device, and if we want an air fryer function, we recommend the Instant Pot Pro Crisp 8.

Can you make yogurt with an Instant Pot?
Yes, you can.

What are the advantages of pressure cooking?
Pressure cooking has many advantages, the most significant of which are saving time and energy, preserving nutrients, and removing harmful microorganisms from food.
Can an inner pot be used on an induction cooktop?Yes, it can be used on some models: Instant Pot Pro, Pro Plus, and Pro Crisp.

Instant VortexWhat types of dishes can be prepared in the Instant Vortex?
The Vortex is very versatile, it can be used to prepare roasts (chicken, fish, steak), grilled dishes, vegetables, mushrooms, desserts (e.g. sponge cakes, muffins) and pastries.

How long does it take to prepare dishes in it?
Compared to traditional baking, dishes can be prepared much faster, in half the time, since there is no heating time compared to traditional ovens. The preparation time
depends on which program we want to use.

The baking table helps us to set it.How to clean the Instant Vortex?
The removable accessories can be cleaned easily and quickly, even in the dishwasher.

What built-in programs does it have?
Depending on the model, they have different preset baking functions, such as toasting, grilling, baking, drying or reheating.